When the Shelter in Place Order went into effect, we were deemed a non-essential business and had to close our premises. The transfer to
online classes required a huge investment and tremendous efforts to set up the platform, train our teachers and staff and create content.
We accomplished this goal with sleepless nights, long hours and a necessary economic toll to our non-profit budget.
In addition, our usual process for refunds is paper and check-based and requires the sign off from several people in our organization. While
our premises are closed an with these members staying fully remote, we cannot afford to be mailing all of the necessary documents for sign
off amongst all these members.
This decision has been made and posted on our policy page on April 9th, 2020.
We know this may be frustrating and inconvenient for some students, but as you know, this period is difficult for small businesses and
non-profits like us, and we are doing our best to continue supporting our employees who are already experiencing pay cuts due to reduced
hours and number of classes.
We are still offering credits to students, so they can come back, for a future session or wait until classes are back in the premises if
online classes don’t work for them.
We hope you can understand the difficult business decisions we have to make during this time, and we apologize for the inconvenience this
may cause to you.