What class did you take with us? Choose the class you took in session 5-07, August 27 to October 20
2.
Is English your first language?
Yes
No
3.
What are your reasons for studying French?
(CHECK ALL THAT APPLY)
Travel
Business
Pleasure
Maintain skills
Communicate with family/friends
Relocating to French speaking country
Studies / School
4.
How long have you studied at the AFSF ?
1-2 Sessions
2-4 Sessions
More
[B] - REGISTRATION AND SERVICES
1.
How
did you register?
In person
Online
Fax
Telephone
2.
If
you registered in person, how easy did you find it?
Very
Somewhat
Not Very
Not at All
3.
If you registered in person, how helpful/accurate was the class diector in placing you in the appropriate course ?
Very
Somewhat
Not Very
Not at All
4.
If
you registered in person, how efficient was the administrative
staff?
Very
Somewhat
Not Very
Not at All
5.
If
you registered online, how easy was the website to
navigate?
Very
Somewhat
Not Very
Not at All
6.
How do you prefer to register?
In person
Online
[C] - COURSE
OFFERINGS AND SCHEDULES
1.
Was
the time of the
class you just completed convenient for you?
Yes
No
2.
How many classes
a week are convenient for you
1
2
3
4
5
3.
How
appropriate was the length of
class meetings for the course you just completed
Too long
Just right
Not long enough
4.
How
appropriate was the length (8 weeks) of the session?
Too long
Just right
Not long enough
5.
Did
the class usually begin and end on time?
Yes
No
6.
During
the class, was time used effectively?
Yes
No
7.
How
comfortable was the pace of the class?
Very
Somewhat
Not Very
Not at All
[D] - YOUR
LEARNING EXPERIENCE
1.
How closely
do you believe your course met your needs
in each of the following skills?
Oral
expression
Very
Somewhat
Not Very
Not at All
Written
expression
Very
Somewhat
Not Very
Not at All
2.
How much
do you feel you progressed in each of the following
skills?
Listening
Very
Somewhat
Not Very
Not at All
Reading
Very
Somewhat
Not Very
Not at All
Speaking
Very
Somewhat
Not Very
Not at All
Writing
Very
Somewhat
Not Very
Not at All
3.
How encouraged
did you feel in the classroom?
The
teacher encouraged me.
Very
Somewhat
Not Very
Not at All
4.
The
instructor was well prepared and knowledgeable.
Very
Somewhat
Not Very
Not at All
5.
How satisfied
were you with the learning materials? (Books,
materials and/or handout)
Very
Somewhat
Not Very
Not at All
6.
Overall,
how satisfied were you with this course?
Very
Somewhat
Not Very
Not at All
7.
The classroom
facilities and equipment were conducive to learning.
Very
Somewhat
Not Very
Not at All
[E] - CULTURAL
PROGRAMS AND LIBRARY
1.
Have you participated in any of the following AFSF events ?
(CHECK ALL THAT APPLY)
Films
Lectures
Art exhibits (openings)
Performing Arts (Music & Theater events)
Social events
2.
If
you participated in any of the above events, how much
do you believe they enhanced your French language experience?
Very
Somewhat
Not Very
Not at All
3.
How
often do you use the AFSF library resources?
Very
Somewhat
Not Very
Not at All
4.
Which
AFSF library resources do you use? (CHECK ALL THAT APPLY)
Books
Videos
Tapes and/or CDs
Internet
Magazines/newspapers
Study space
5.
Do you subscribe to TV5MONDE?
Yes
No
Not available where I live
6.
Do you receive our cultural program brochure ?
Yes
No
7.
Do you receive our e-news letter?
Yes
No
8.
Are these tools helpful for you to know about events at the Alliance?
Yes
No
9.
Have you had lunch or dinner at La Cave, the Bistro at the AFSF ?
Yes
No
[F] - CUSTOMER
SATISFACTION
1.
Do
you feel you received your moneys’ worth ?
Yes
No
2.
Do
you intend to continue your French language education
with AFSF?
Yes
No
Not sure
3.
Overall, how
would you describe your experience with AFSF? (CHECK ALL THAT APPLY)
Professional
Friendly
Helpful
Supportive
4.
Please enter any suggestions/additional comments that can help us provide better service to you and indicate any areas
in which we can improve. (Max 250 characters. Email afsf@afsf.com if you have more to say.)
Your e-mail address:
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